Opening Order - minimum $250 - orders under $250 will be subject to a $9.00 service charge
Subsequent Orders - minimum $100 - orders under $100 will be subject to a $9.00 service charge
Net 30 days from date of invoice. Thirty day terms may not apply to accounts habitually in arrears.
NSF cheques –
Subject to a $25.00 charge and must be replaced within 10 days.
Freight Policy –
Freight is prepaid on most packaging orders of over $500.00. Clearance items do not apply.
Freight Claims –
Orders received damaged or short in the piece count should be noted on
the waybill (delivery sheet) and Custom Paper Ltd. should be notified within (7) days of receiving product.All freight claims must be initiated by the consignee. Custom Paper Ltd. will assist when requested.
Return Policy –
No returns will be accepted unless prior authorization has been given, ask for a “RETURN AUTHORIZATION NUMBER” from our customer service department, 604-273-4851 or 1-800-663-0037.
Special Orders –
The Company reserves the right to ship as complete with a special making variance of plus or minus 10% on special order products.
All prices, sales policies and conditions are subject to change without notice. Price at time of shipment will prevail.
Limitation of Liability –
Custom Paper Ltd. warrants to the buyer and only the buyer, that goods will be produced within normally acceptable tolerances, free of defects in workmanship and material, to either our product specifications or the buyers specifications for special orders. In no case will Custom Paper’s liability exceed the actual cost to the buyer for the goods produced.
© Copyright Custom Paper Ltd.
Designed and maintained by Tracy Rogal